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Cycle Sport & Fitness

Internet Merchandise Return Policy

Exchanges

We will exchange merchandise purchased through our internet web site within 30 days of purchase. The item(s) must be  returned in new, unused condition, with the original box, packaging, all manuals and accessories. Full credit for original item(s), minus original shipping fees will be applied to other merchandise. Customer pays for shipping & handling charges*

Refund / Return

We will refund the original purchase price for merchandise purchased through our internet web site, minus shipping, and minus a 10% re-stocking fee. The merchandise must be returned with the original box, packaging, all manuals and accessories within 30 days of purchase. Customer pays for shipping & handling charges.*

For all exchanges or refunds:

  • Customer must call Cycle Sport & Fitness for return authorization first, before shipping merchandise for return/exchange
  • Merchandise must be returned/exchanged within 30 days of purchase
  • Customer pays for shipping & handling charges.
  • Original shipping & handling charges are not refundable
  • Merchandise must be in new & un-used condition
  • Original box, packaging, manuals & accessories must be returned

*Free Shipping or Reduced Shipping:  Some items are sold with "free shipping" or "reduced shipping"  as a special promotion. In this case, our actual shipping costs are included in the product purchase price. For any returns or exchanges on these "free shipping" or "reduced shipping" items, we will deduct our actual shipping costs from your return or exchange.

Important note for warranty returns: Shipping, transportation or pickup / delivery fees are not covered by the warranty.

Where to send returns/exchanges (please call us first):

Cycle Sport & Fitness
2184 South Taylor Road
Cleveland Heights, OH 44118
216-321-4977

 

 

Home Page  |  Contact Us  |  Store Hours  |  Internet Return Policy  |  About Us  |  Privacy Policy  |  A "Word" About Ordering From Us  |  Search

Two Retail Store Locations:
Cycle Sport & Fitness  2184 South Taylor Road, Cleveland Heights, Ohio 44118  |  216-321-4977
Cycle Sport & Fitness  7802 Munson Road, Mentor, Ohio 44060  |  440-257-2170

For after hours merchandise orders, you may also print out and fax or mail this Merchandise Order Form

Privacy Information: We never give out your personal information, purchase or email address to anybody. Period!
Copyright © 2010 Cycle Sport & Fitness. All rights reserved