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A “Word” About Ordering From Cycle Sport & Fitness

Cycle Sport & Fitness Showroom 8
Mentor, Ohio Showroom

Cycle Sport & Fitness is an internet retailer, plus a real "brick & mortar" bicycle and fitness equipment store. We have been serving the Northeast Ohio area since 1931!

Are you tired of dealing with large, impersonal companies where you feel like you are just a number?  Are you as fed up with poor customer service, voice mail, phone prompts, and long music-on-hold times as we are?  Does anybody in the business or retail world actually answer the phone anymore?

Unlike big-box or mart-type stores, when you call us you will actually talk to a "real person" who will answer the phone promptly during our Normal Business Hours.  We don't have a toll-free phone number, but we will call you right back if you request.

We take internet orders either by phone, or through the secure order buttons for hundreds of products listed on our website. We do not sell on Ebay or any other internet auction websites. We are a legitimate authorized dealer of all the products that we sell. When you purchase a product from us you are assured of getting exactly what you ordered, brand new, with factory warranty. Most products are in the original factory cartons. We do not sell used merchandise. You can verify us as a legitimate authorized dealer below

We'll do our best to answer any questions you have. If you have a question we can't answer, we will check into it and call you back. If you have a question or problem with the product you purchased, we will gladly help you over the phone even after your purchase. If your item requires assembly, we will even help "walk you through" assembly questions over the phone. Same phone number, same people, same friendly service whether you are placing an order, just have questions, or need help at a later date.

See our Store History here

 

For questions please email us, or give us a call at 440-257-2170

For returns, please see our Internet Return Policy